Officially a graduate, and a Master of Business Administration!

Last day of the MBA: Mixed feelings. So happy to get at the end of this challenging journey, but also sad to have to close this chapter of my life and say goodbye to many good friends.

It’s time now to start writing the next chapter of my life and catch the great opportunities in front of me that I have been working for. This MBA has been so much more than a degree but a life changing experience.

These last 18 months have been a tremendous adventure. Now it’s over, but the important thing is that the end of an experience leaves a memory so good that it lives in the heart. I’m so grateful to all of the people that have crossed my path ! This has probably been the best 2 years of my life!

Thank you so much to all the people that have been supporting me during the whole process. First of all I want to thank my wife for her unconditional support! She probably deserves this degree even more than I do. She has been there at all times: encouraging me in though moments, preparing good food, raising our son, waking up at night for the baby in order to give me a few more hours of sleep, … I want to thank her so much for that.

These two years have probably been the most difficult one of my life in terms of hard work. But they have certainly also been one of the most beautiful ! Special thank to C2 family for spending the journey together, working hard and binding long lasting friendships together ! You have allowed me to grow personally and professionnally thanks to all your different characters that were all examples to me !

I also have special thoughts to all the friends I have been spending time outside of class hours. Were it in the mountains close to Barcelona or at the other side of the Atlantic. Thanks for following me in my crazy ideas, even if sometimes I’m a bit too crazy and I end up breaking my arm 😉

I can’t omit mentioning the IESE Entrepreneurs’ Club. Running this club and putting all my energy for making IESE Business School a little bit more entrepreneurial was a challenging bet. But along the process I must admit that I had the chance to meet with amazing people from IESE and outside of IESE that really inspired me and gave me the energy to move this forward. I hope that I was able to sow some seeds in the minds of other people showing them the way to start their own business ideas !

Finally I want also to thank all the remarkable individuals of our class who were by my side in so many occasions, from class work, to drinks and long philosophical discussions. It has been a real pleasure meeting you all. After building those friendships our new mission is to stay in touch wherever we decide to go for our next professionnal step.

Thank you to everyone who took this journey with me. I am forever changed.

How cybersecurity is playing a role in global geopolitics – ProtonMail case

Global context – Why cybersecurity is more important than ever?

Terrorism, with its footprint in global scale from 9/11 in New York to ISIS Paris attacks, has put security the top issue of governments worldwide. The Paris attacker’s final text message claiming the start of the attacks, which was founded in the phone dumped near to the attacked place, is a strong argument for strengthening cybersecurity and building up national surveillance.

However, the pervasive secret surveillance programs have given rise to the debate on privacy and the legitimacy of such programs to allow governments to collect private data of citizens, as well as foreigners in some cases, who are not suspected of any connection to terrorism or any wrongdoing. PRISM, the top classified program, is the largest surveillance initiated by the President Bush after 9/11. The whistleblower, Edward Snowden, who was a former NSA (National Security Agency) contractor, has risked his career and life to challenge the privacy as one of the fundamental human rights in the digital age. He revealed that the NSA was not only scanning suspicious Americans, but virtually everyone that was communicating on the network.

It’s been nearly three months since Edward Snowden started telling the world about the National Security Agency’s mass surveillance of global communications. But the latest disclosures, by the Guardian, New York Times, and ProPublica are perhaps the most profound yet: the N.S.A. and its partner agency in the United Kingdom, the Government Communications Headquarters, possess significant capabilities to circumvent widely used encryption software in order to access private data. (The New Yorker: How the N.S.A. Cracked the web)

Email, as one of the most important communications channel, has gained a lot of attention in the US presidential campaign in 2017. Especially, the Clinton’s email scandal and Wikileaks about her emails have accelerated the debates about security and privacy. Yet, regardless of the scandal, both Clinton and Trump stated in the campaign that cybersecurity would be top issue to address in their presidential agenda: how to work with tech companies to protect cross-border data flow without jeopardizing citizens’ privacy.

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Business management for human beings

Building companies fit for the future is building companies for human beings

Employee centric management

Management innovation can only be done by challenging current approaches. How many times did you heard about « customer first », « customer is king », … Are we sure this is the only way? Is this always the right way? It is certainly a good way to do business because it has been proven by lots of successful businesses.

What about the employee? Do we care about him? Why is « burnout » employees the new normal? Why do most companies squeeze their human resources as much as possible before changing them? What is the root of this problem? Maybe they squeeze their employees because they know that their employees will leave at some point … why? Because we don’t care about them !!

What if one tries to put the employee first? A happy employee will do a better work and serve the customer better. He will also stay longer, keep and develop his knowledge and develop confidence around him about the product. Worth trying huh!?

Well apparently this is something that some companies start to try. And I think it could become a new standard !! There is no reason to continue squeezing employees … there is no reason working becomes unhealthy !! Have a look at the video below to get convinced 🙂

Have also a look on some interesting comments in the feed of the video here.

Business creativity

But what about motivation? Most common beliefs are that the more you reward people, the more people will be motivated. And this is apparently true, but not in any situation. This is only true for mechanical tasks. When it comes to creativity, it’s another story.

Surprisingly money don’t make people more creative !! You have to give them free time and confort ! So guess what? We are again speaking about caring about your employees if you want more creativity in your work environment. This is aligned !!

So keep in mind that customer satisfaction is key for business, but employee satisfaction is key for survival !! Which one is the most important? I don’t know ! But make sure you keep both on top of your priorities as a business leader.